- Position Information
Under general supervision, performs a variety of duties involved in the operation of the emergency services systems and various communication devices to receive, route, relay and dispatch calls for emergency and nonemergency law enforcement and other services; and performs related duties as required.
This is an Open Competitive/Countywide Promotional recruitment being conducted to fill future vacancies as they occur.
For more information on this position, please see the Job Specification at
- Minimum Qualifications
Graduation from high school or possession of a General Education Development (G.E.D.) certificate AND any combination of education and/or experience that demonstrates the ability to read, write and follow oral and written instructions, and learn practices and procedures.
LICENSE OR CERTIFICATE
•A valid driver’s license is required at time of appointment.
•Possession of, or ability to obtain within six months of employment, current certification on the NCIC/CJIS criminal history information systems.
•Emergency Medical Dispatch (MPDS) and CPR certification required within one year of employment.
THE IDEAL CANDIDATE WILL
Demonstrate commitment to public service, and value exceptional customer service.
Have grants reporting, writing and/or administration experience.
Assimilate quickly into the organizational climate; establish critical relationships to ensure success and contribution to the organization.
Have outstanding written and oral communication skills.
Demonstrate the ability to take ownership of problems to find solutions; share resources, information and knowledge; and will encourage commitment to the County’s mission and organizational goals.
Be collaborative, hard-working and detail oriented while still being able to see the big picture.
- Conditions of Employment
To be eligible, top candidates must pass a background investigation which includes:
- Submit a set of fingerprints
- Complete and submit a personal history statement
- Pass a Computerized Voice Stress Analysis (CVSA) examination
The Washoe County Employees Association (WCEA) Non-Supervisory unit covers the Communication Specialist position.
- What Happens Next
1. At the close of the recruitment, your application will be screened and you will be notified via the email you provided whether or not you have met the minimum requirements for the position.
Those applicants who do not meet the qualifications have five (5) working days to file an
appeal and request a review of their qualifications.
2. If you have met the minimum requirements, you will receive an additional email inviting you to schedule in Eventbrite for the COMMUNICATIONS SPECIALIST exam.Applications submitted between 3/2/21 and 3/17/21 will be invited to test on 4/1/21.
Applications submitted between 3/18/21 and 3/31/21 will be invited to test on 4/7/21.
Applications submitted between 4/1/21 and 4/14/21 will be invited to test on 4/21/21.
Applications submitted between 4/15/21 and 4/28/21 will be invited to test on 5/5/21.
Applications submitted between 4/29/21 and 5/12/21 will be invited to test on 5/19/21.
An email from Eventbrite will be sent approximately 1-2 weeks prior to the first available exam date, as listed above, and you will need to schedule your exam in Eventbrite.This exam will be administered and proctored in Reno, NV and you must be present to test.The exam is online and weighted 100% and will evaluate your knowledge, skills and abilities in the following areas:
- Attention to Detail
- Data Entry Skills
- Judgment/Analytical Skills
• (this is a free keyboarding speed and accuracy program)
• -using-criticall-a-wect-news-6-feature-story/ (this is a news report that provides some insight into the testing process and a dispatch center)
• (this is an FAQ page for dispatch applicants)
3. When the grading is completed, you will receive an additional email notifying you of your score. Candidates with passing scores will be placed on the eligible list which the department will use to interview from.
4. The Washoe County Sheriff’s Office will interview from a list of top scoring candidates. If you are selected to move forward in the process, the WCSO Backgrounds Division will contact you to begin the background investigation process, please refer to the Conditions of Employment section.
If you have any questions regarding the Online Application Process you can find additional information at the following link: . Hiring departments schedule interviews from a list of top scoring candidates. If your name is not sent to the hiring department, it will remain on the list for future opportunities as they become available.
5. Please be advised you can log in to your NeoGov account and click on “Applications” to view a list of the recruitments which you have applied for, your submitted application for each recruitment, a copy of the job listing, and your applicant history for each recruitment. In addition, you can also click on “Inbox” to view the notices which have been sent to you for each recruitment.
If you have any questions regarding the Online Application Process you can find additional information at the following link:
Questions: Alma Parel
Eligible veterans who were honorably discharged from the U.S. Armed Forces shall receive one (1) bonus point upon passing Open Competitive examinations only. In order to be given a bonus point, applicants must attach proof of Honorable Discharge (DD-214 with Classification of Discharge) to the Online Application at time of submission. Washoe County does not discriminate on the basis of race, color, sex, sexual orientation, gender identify and expression, age, disability or national origin in the activities and/or services which it provides. EOE.
$56,472.00 - $73,486.40 AnnuallyLocation Reno, NV
Reno, NVJob Type
Sheriff's OfficeJob Number
60002210 (03/21)Closing date and time
5/12/2021 at 11:59 PM Pacific Time (US & Canada); TijuanaAgency info
- Washoe County
1001 E. Ninth St., Bldg. A Rm. 220
Reno, Nevada, 89512